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PRIVACY POLICY


Effective Date: 9/1/2025

Northpoint Spa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website or services, including the Boulevard booking system.

1. Information We Collect

When you interact with us—whether by booking an appointment, subscribing to updates, or contacting us—we may collect the following personal information:

  • Name

  • Phone number

  • Email address

  • Appointment details

  • Communication preferences

This information may be collected through our website, over the phone, in person, or via our booking partner, Boulevard.

2. How We Use Your Information

We use your personal information to:

  • Schedule and manage appointments

  • Communicate with you about your bookings

  • Send SMS and email notifications related to appointments

  • Send promotional text messages and marketing communications (only with your consent)

  • Improve our services and customer experience

3. SMS Marketing & Consent

By providing your phone number and opting in through our booking system or website, you consent to receive SMS messages from Northpoint Spa, including:

  • Appointment confirmations and reminders

  • Service follow-ups

  • Promotional offers and marketing updates

Message and data rates may apply. Message frequency varies.
You can opt out at any time by replying "STOP" to any of our text messages.

We use Boulevard’s messaging tools to send these communications, and your information is never sold or shared with third-party marketers.

4. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your information is only used internally or through trusted service providers (like Boulevard) that help us operate our business and communicate with you.

5. Your Privacy Rights

You may:

  • Opt out of SMS marketing by replying "STOP"

  • Request to update or delete your personal information

  • Contact us with any privacy concerns

To do so, please email us at northpoint.spa@yahoo.com or call us at 208-263-3211.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Northpoint Spa
📍 Phone: 208-263-3211
📧 Email: northpoint.spa@yahoo.com

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